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24/02/2016

Mars Chocolate made in the Netherlands – precautionary recall

Customer Statement 23 February, 2016

Dear Customer,

Mars Chocolate UK has announced the voluntary recall of a number of products made in the Netherlands.

As quality and food safety are Mars’ top priorities, we have taken the precautionary decision to recall the following products, made in the Netherlands, due to the possible presence of a small red piece of plastic.

Products impacted

Mars recall

We are doing our utmost to minimise disruption and we thank you for your patience and co-operation.

We are committed to meeting your supply needs and we sincerely apologise for any inconvenience caused by this incident and assure you that Mars Chocolate UK takes quality and food safety very seriously.We ask that you take the proactive step of removing from sale and holding any stock of products with the details above that you still have in your control. Our supply chain team will work with you to uplift any product.

Only products with the above batch codes and best before dates are being recalled. No other varieties of chocolate, pack formats or bar sizes are affected in the UK. No products produced at any other location are impacted.

Mars Chocolate UK takes quality and food safety very seriously and please don’t hesitate to get in touch should you have any questions.

Yours sincerely,

Rez Hassan, UK Chocolate Sales VP

Andy Owings, UK Chocolate Supply Chain VP

Retailers should click here to download and print the recall notice above to display in-store

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